Question: How is your industry pricing coded?
Answer: Our pricing is based on a P or A. Please note that we do offer volume discounts.
Question: How do you decorate the games?
Answer: We decorate by laser engraving or doing a UV digital print.
Question: What is your typical production time?
Answer: Our typical production time is 5-8 business days for most in stock items.
Question: What is your artwork preferred file type?
Answer: We require finished artwork in high resolution format – EPS and Ai files are preferred.
Question: Do you charge for samples?
Answer: We do typically charge for samples.
Question: Where do you ship from?
Answer: We offer free box packing and handling - Freight ships FOB Los Angeles, CA via best priced top tier carrier.
Question: What additional services do you provide?
Answer: We provide the following services at no charge - Paper Proof, PMS Matching, and Mockup.
Question: What is your minimum order?
Answer: Our net minimum order is a $250 mininum product spend. If your order is less than than the min, a fee $7.50 will apply.
Question: What forms of payment do you accept?
Answer: We accept all major credit cards along with checks and wire transfer payments.
Question: What is your setup fee?
Answer: Our net setup fee is $50.